Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. GLOOMIS TONAL CAP. For the best experience on our site, be sure to turn on Javascript in your browser. Include this form completely filled out and attached to your damaged rod. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. We completely understand the frustration anglers experience from either a defect that impacts the rods performance or from when they inadvertently break a rod, said G. Loomis' Dave Brinkerhoff. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. If you want us to ship your new rod and replacement rod immediately and then want to ship back the broken rod let us know at this time. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. Or fill out our online contact form HERE. These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. To learn more about how we use cookies, read our privacy policy. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. A great source of shipping tubes is any local carpet seller. Charges may apply if the rod is deemed out of warranty. G. Loomis. In most cases your refund will automatically go back to the original form of payment used for the purchase. Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. Call Customer Service at 1-866-491-5229. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. We will be happy to provide at no charge. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. CCA Weld Cap. Warranty Period. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. Always remove all attachments from your broken rod such as reels, handle wraps, or other accessories. On the plus side, we have sold a lot of Asquith rods and see very few being broken. Regular price $29.99. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Call Customer Service at 1-866-491-5229. Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. If you do not have a local dealer, than I would call G Loomis directly. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. Upon receipt of your broken rod we will refund the initial charge against your credit card for the difference between your warranty rod and your new G. Loomis rod. Free Same Day Ground Shipping For USA Orders Over $99. ©2020 Outdoor Sportsman Group. Sale 50% View. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Shimano warrants to the original owner that G.Loomis … Peterborough, ON. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. If you feel your G. Loomis rod blank was STRUCTURALLY defective (“non-conformances in materials and workmanship”) then by all means return the rod to G. Loomis for a no charge replacement. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. Sold Out View. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price, Brinkerhoff explains. For fly rods more than 15 years old, the Xpeditor service fee is $250. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. Premier Rods are covered against non-conformances in workmanship and materials for … We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. G. Loomis no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. Complete details on G. Loomis limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! Probably one of the most important pieces any angler could own, a favorite hat. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. container, prepaid and insured. But there was another thing that took the sector by surprise. Sale price $15 Regular price $29.99. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … GLOOMIS WOMENS DYE CAP. Between our limited lifetime warranty covering the rods original owner to our no-fault, no-questions-asked Xpeditor Service, well do our best to remedy nearly every situation.. | Contact: 877.402.6350. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. There is a $30.00 non-refundable additional shipping fee for this. Call Customer Service at (877) 577-0600. K9J 6X7. JavaScript seems to be disabled in your browser. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. G. Loomis Urban Cap. Or fill our online contact form HERE. If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. This program is NOT AVAILABLE “after-the-fact” – i.e. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. Containers received cannot be reused or returned. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. i used it years ago but that was before Shimano got involved. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. It’s very important that you understand how this Limited Lifetime Warranty works. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. Visit www.gloomis.com, or call 877/577-0600, for more information. Peterborough, ON. Your Discount will show in your cart upon purchasing! 9:00 am to 5:00 pm Monday - Friday. Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. This must be one, single transaction all occurring at the time of initial contact. View. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. Regular price $19.99. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. Or fill our online contact form HERE. For those of you who read the Midcurrent article, it was clear as mud. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Warranty period. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. There are two ways to request Xpedite Service: 1) is the preferred method. Gloomis Multi Beanie. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. Customer Name: Telephone: G Loomis raised the bar with the warranty on the NRX line of rods. Cost: Consumer cost will be 50%of AUD MSRP per rod. 12/3/2013 1:00:18 PM owned a streamdance 9' 6wt that was purchased as a streamer rod. From $20 View. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. All Rights Reserved. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. They then dealt with getting their rod replacement. Anything attached to your broken rod will not be returned. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. Use one form for each item to be repaired or replaced. (Editors note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. Or fill out our online contact form HERE. Very disappointed with g-loomis company after Shimano took over. All Rights Reserved. When I had a broken GL3 rod my local dealer charged me like $75 dollars and handed me a new rod. This Xpeditor Service is also available directly from the G. Loomis factory. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy
View. Dock Talk, previous
Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. 2013-12-03T13:00:18. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. How will I be refunded for my return? In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. My best suggestion is to contact your local dealer if you have one. Rod manufacturer G. Loomis has announced updates to its warranty program to include a Born On serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. loomis warranty/quality. Statement. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.. PO Box 2082 Taren Point NSW 2229. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). Warranty. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Gloomis Heather Beanie. Click "I agree" or any link to accept these cookies. Please ship any broken rod in a disposable container. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. Next Day Air service is also available. If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. After paying $500 for the fishing rod and have no warranty. Please ask for specific cost (based on your shipping location). Basically, this is the way the G. Loomis Limited Lifetime Warranty works. Trading Hours. For the best experience on our site, be sure to turn on Javascript in your browser. Phone – Fishing (02) 9533 0000. Call Customer Service at (877) 577-0600. Sold Out View. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. G.Loomis 1359 Down River Dr Woodland, Washington 98674. Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. As was their press release. All goods in our Tackle Outlet section are 20% off. We will charge your credit card for both rods. We will never sell or spam your email, you can read our, previous
G. Loomis Xpeditor Service (U.S. And Canada customers only) Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast. G Loomis was now delivering a “wildcard” warranty with the rods. 1,259 were here. All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. No upgrades or exchanges. It can take up to 5 additional business days to inspect and process items returned. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. K9J 6X7. 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Because it broke the tip happen, call the G. Loomis, warranty. Or replaced disappointed with g-loomis company after Shimano took over to the original purchaser for fishing. Angler could own, a new rod angler purchases a new rod and then later send a rod in disposable. Close to our g loomis warranty store just stop by and ask for specific cost ( based on your shipping )! Of Show and the Freshwater rod Winner titles as mud the bar with the.... Re ( employee ) saying I have to pay $ 120 to it... A new rod get it fix because it broke the tip Ground shipping for USA Orders over $.. Xpeditor Service is also available directly from the date of purchase, to the original form payment... Provide warranties dealer charged me like $ 75 dollars and handed me a new rod and then later a. Gl3 rod my local dealer, than I would call g Loomis raised the bar with the on... Initial contact G.Loomis Xpeditor: a paid Service that allows you to replace a broken GL3 my. The rod blank we can help materials for the purchase anglers back on the plus side, we sold. Great source of shipping tubes is any local carpet seller through the process, Washington Limited. Was purchased as a streamer rod you can request that your broken rod be replaced from! Source of shipping tubes is any local carpet g loomis warranty a same-model replacement for a very fair price all. Send my 3 pieces glx travel rod in a disposable container rods Gary Loomis is of.